![]() Select the University of Wisconsin M365 smtp server and click edit on the righthand side.Navigate to Outgoing Server on the bottom of the left-hand panel of the account settings screen. ![]() Navigate to Account Settings > Server Settings > Security Settings > Authentication Method and select OAuth2 from the Authentication Method dropdown.You will most likely not need go through these steps because these settings should be the default. If you are experiencing the issues after the above configuration attempt, use the following steps to verify that your server settings are correct. A window will pop up with a Permissions Request.If the service account does not have a password, you can request one at Microsoft 365 - Reset Service Account Password. For a service account, you will need to enter username_domain as the NetID (example: kb-helpdesk-team_doit), and you will need a password.You will be prompted to complete Two Factor Authentication. Click Done to confirm the creation of your account.Thunderbird should automatically discover IMAP as the available configuration and fill in the server settings necessary for your account:.Note: If you don't know whether you are attempting to configure a NetID account or a Service account, please contact your domain administrator. NetID Account: Enter Service Account: Enter For example, if your username was helpdesk-team-kb and the domain was doit, you'd type For multi-level domains, use the following format: do not enter in your password on this login screen. ![]()
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